There are many stories out there about families that have had bad experiences with renting car seats from car rental companies or the condition that borrowed gear was in when they arrived at their destination. Families need reliable resources to avoid having to lug heavy, bulky items when traveling and given the number of equipment rental companies out there, how do you ensure that the company you’ve found online is a good option? 

Here are some important questions to ask when choosing an equipment rental company:

1.  What information can I provide the company to help me choose the right baby equipment for my baby? By providing your child’s estimated height and weight at the time of travel, the baby equipment rental company can choose appropriate equipment for your child- like car seats, sleeping options and strollers.  Also, let your baby equipment rental company in on some of your travel plans- often times they can come up with a delivery and pick-up plan that will make travel less hectic for you.

2.  Does the company guarantee the exact item that is described and/or pictured on their website? Make sure you are getting what you expect- there is a difference in safety ratings among car seats and other baby gear items.  Some companies feature an item on their website but do not guarantee the exact item shown.  Double-check with the company to make sure you are getting what you are expecting. 

4. Is there a delivery fee? Some companies charge a flat delivery fee, others waive the fee with orders of a certain size.  Be sure to ask so you are not surprised when you get your bill.

5. How is your equipment sanitized? Appropriate sanitization processes can include (but are not limited to) hot water and bleach products, antibacterial wipes, and laundering with baby gentle soaps.

6. How often are your rental items replaced? The most important thing to remember is that most car seats expire within 5-7 years and should be replaced.  Other than that you should feel comfortable with the frequency of replacement that the company reports.

7. What is the company cancellation policy? Be sure to understand deposit, refund and cancellation policies before placing your order.

The companies affiliated with Baby Travel Pros rent everything from car seats and strollers to toys and wagons to full-size cribs and pack-n-plays. Many of the members will meet you at car rental counters, deliver your items to hotels and timeshares, rental homes, or to the homes of relatives. Visit the Baby Travel Pros website to find member baby equipment rental company serving your destination.